Monday, 17 May 2010

The Engagement Gap - THE HR challenge for 2010

I have been spending a lot of time working on a new approach to employee engagement over the past few weeks. Improving employee engagement (i.e. achieved by matching Business Values (BV) and Human Values (HV)) has proven to have a positive impact on the performance of organisations and is recognised by many as THE critical HR/CXO issue of the moment.

One of the most interesting issues in this field is the imminent "Engagement Gap". What I mean here is that there is an increasingly wider divide between the expectations of organisations and their employees. More and more employees, driven by a desire to be more involved in the workplace (Gen Y especially) often supported by Web 2.0 technology, are seeing their aspirations for corporate involvement dashed on the corporate rocks. This gap is likely to become more acute as the Conservative Government's drive for efficiency takes bite in the UK.

My advice to employers? - get on the engagement agenda before it is too late.

If you need any evidence just look at what is going on at British Airways

2 comments:

Rob Robson said...

Hi Scott. I agree that this is a problem. I've just added my thoughts over at my new blog...

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